Frequently Asked Questions

8K IPTV is a premium streaming service that delivers 45,000+ live TV channels, 150,000+ movies, and 35,000+ TV series through your internet connection. Unlike traditional cable or satellite, IPTV streams content directly to your device, offering superior picture quality up to 8K resolution at an affordable price starting from $11.99/month.

Simply subscribe, receive your credentials via email/WhatsApp, install an IPTV player on your device, enter your M3U URL or Xtream Codes, and start watching instantly.

IPTV technology itself is completely legal. 8K IPTV operates in compliance with international regulations. We only provide access to publicly available content and licensed channels. We recommend checking your local laws regarding streaming services and using a VPN for privacy and security.

Yes! We offer a 24-hour free trial for new customers. Contact our support team via WhatsApp or email to request your free trial. No credit card required! This allows you to test our 8K quality, channel selection, and streaming performance before committing.

8K IPTV maintains 99.9% server uptime with multiple redundant servers across different locations in Europe, USA, and Asia. We have 24/7 monitoring and automatic failover in case of any issues, ensuring you never miss your favorite shows.

We're proud to serve over 87,000+ satisfied customers worldwide across 130+ countries, with 650+ active resellers. Our customer base grows by 20% each month!

8K IPTV supports multiple languages including English, Spanish, French, German, Italian, Portuguese, Arabic, Hindi, Urdu, Bengali, Russian, Chinese, Japanese, Turkish, Polish, Romanian, Greek, and many more. Our support team is available in English, Spanish, French, German, and Arabic.

We serve customers in over 130 countries worldwide including USA, UK, Canada, Australia, Germany, France, Spain, Italy, UAE, Saudi Arabia, India, Pakistan, Bangladesh, and throughout Europe, Asia, Middle East, Africa, and Latin America.

8K IPTV has been providing premium IPTV services since 2020, with over 6 years of experience in the industry. We've built a reputation for reliability, quality, and excellent customer support.

• Largest channel selection: 45,000+ channels vs industry average 15,000
• True 8K Ultra HD quality: 500+ 8K channels with HDR10+ support
• Anti-freeze technology: Proprietary buffer-free streaming
• 24/7 support: Real human support, not bots
• Global CDN: Servers in 25+ locations worldwide
• Instant activation: 5 minutes or less
• Free 8K VIP App: Premium app included with all subscriptions

While we don't have a proprietary app, we work with the best IPTV players available and provide our free 8K VIP App for select devices:

• TiviMate - Best for Firestick/Android TV
• IPTV Smarters Pro - Available on all platforms
• GSE IPTV - Best for iOS/iPhone
• Smart IPTV - For Samsung/LG TVs
• 8K VIP App - Our exclusive app for premium users
• Jedi MakerXtream - For Enigma2 receivers

While not mandatory, we recommend using a VPN for privacy and to prevent ISP throttling. 8K IPTV works perfectly with all major VPNs including ExpressVPN, NordVPN, Surfshark, and CyberGhost.

Absolutely! Your 8K IPTV subscription works worldwide. As long as you have an internet connection, you can access all your channels and content from anywhere. Some countries may require a VPN.

8K IPTV offers flexible pricing with 20% discount on all plans:

• 1 Month Plan: $11.99 (regular $14.99, save 20%)
• 3 Months Plan: $24.99 (regular $29.99, save 20%)
• 6 Months Plan: $39.99 (regular $49.99, save 20%)
• 12 Months Plan: $50.99 (regular $69.99, save 27%) - BEST VALUE ($4.25/month)

All plans include 45,000+ channels, 150,000+ movies, 35,000+ series, 8K Ultra HD quality, and 24/7 VIP support.

Yes! We regularly offer:

• 20% discount on all plans (automatically applied)
• Seasonal promotions during holidays (up to 30% off)
• Referral bonus: Get 1 month free for every friend you refer
• Bulk discounts for resellers
• Loyalty rewards: 15% off for renewals after 1 year

We offer a 30-day money-back guarantee on all subscription plans. If you're not satisfied with our service for any reason, contact us within 30 days of purchase for a full refund. No questions asked. For reseller packages, we offer a 14-day guarantee.

Yes, you can change your plan at any time! Contact our support team via WhatsApp or email to modify your subscription.

• Upgrades: Pay the difference (prorated) and get extended immediately
• Downgrades: Take effect at next billing cycle
• Same-day processing: Changes applied within 1 hour

No, we do not have auto-renewal by default. Your subscription will expire at the end of the purchased period. We send email reminders 3 days and 1 day before expiration so you can renew manually. You can also enable auto-renewal by contacting support.

No, there are absolutely no setup fees, activation fees, or hidden charges. The price you see is the price you pay. All plans include instant activation, 24/7 support, and all features.

Yes! All plans include multi-device support:

• 1 Month: 1 connection (single device at a time)
• 3 Months: 2 connections (two devices simultaneously)
• 6 Months: 3 connections (three devices simultaneously)
• 12 Months: 4 connections (four devices simultaneously)

You can watch on multiple devices with a single subscription - perfect for families!

Activation is instant! You'll receive your login credentials via email and WhatsApp within 5 minutes of payment confirmation. If you don't receive them, check your spam folder or contact support.

Step-by-step Firestick installation:

1. Go to Settings > My Fire TV > Developer Options
2. Turn on Apps from Unknown Sources
3. Install Downloader app from Amazon Store
4. Open Downloader and enter URL: https://tinyurl.com/tivimate-8k
5. Download and install TiviMate
6. Open TiviMate and click Add Playlist
7. Select Xtream Codes and enter your credentials
8. Click Next and wait for channels to load

Method 1: IPTV Smarters Pro (Recommended)

1. Press Smart Hub on your remote
2. Go to Samsung App Store
3. Search for "IPTV Smarters Pro" and install
4. Open the app and select Login with Xtream Codes
5. Enter your credentials and start watching

Method 2: Smart IPTV App (requires MAC activation)

1. Search for "Smart IPTV" in App Store
2. Note the MAC address displayed
3. Send your MAC address to us on WhatsApp for activation

1. Press Home button on your remote
2. Navigate to LG Content Store
3. Search for "IPTV Smarters" or "Smart IPTV"
4. Install and open the app
5. Select Login with Xtream Codes
6. Enter your credentials and click Add Playlist

Method 1: TiviMate (Recommended)

1. Open Google Play Store on your Android TV
2. Search for "TiviMate" and install
3. Open TiviMate and click Add Playlist
4. Select Xtream Codes and enter your credentials

Method 1: GSE IPTV (Free, Recommended)

1. Open App Store and search for "GSE SMART IPTV"
2. Download and install the app
3. Open GSE IPTV and tap the Settings icon
4. Select Remote Playlists → Add Playlist
5. Choose Add by Xtream Codes and enter your credentials
6. Tap Save and your channels will load

Method 1: IPTV Smarters Pro (Best)

1. Open Microsoft Store on your PC
2. Search for "IPTV Smarters Pro" and install
3. Open the app and select Login with Xtream Codes
4. Enter your credentials and start watching

Method 2: VLC Media Player (Free)

1. Download and install VLC Media Player from videolan.org
2. Open VLC and click Media > Open Network Stream
3. Enter your M3U URL and click Play

Method 1: IPTV Smarters Pro

1. Open App Store on your Mac
2. Search for "IPTV Smarters Pro" and install
3. Open the app and select Login with Xtream Codes
4. Enter your credentials and start watching

1. Turn on your MAG box and press Settings button
2. Enter password (default: 0000)
3. Navigate to Servers or Portals section
4. Select Portal 1 and enter the Portal URL provided by our support team
5. Press OK to save
6. Restart your MAG box
7. The 8K IPTV portal will load automatically

Using Jedi MakerXtream (Recommended)

1. Go to Plugins > Green button (Download plugins)
2. Navigate to Extensions and find Jedi MakerXtream
3. Install the plugin and restart Enigma2
4. Go to Plugins > Jedi MakerXtream
5. Select Create new bouquet and choose Xtream Codes
6. Enter your credentials (Server URL, Username, Password)
7. Select categories to import
8. Wait for bouquets to be created

Formuler Z Series devices come with MyTVOnline app pre-installed:

1. Open MyTVOnline app
2. Press the Menu button on your remote
3. Select Settings and then Portals
4. Add new portal and enter your Xtream Codes credentials
5. Save and restart the app

We offer over 45,000+ live TV channels including:

• Sports: 9,500+ channels
• Movies: 10,200+ channels
• Kids: 5,100+ channels
• News: 4,200+ channels
• Entertainment: 5,500+ channels
• International: 16,000+ channels from 130+ countries
• Premium: HBO, Showtime, Starz, etc.
• 24/7 Channels: 2,500+ dedicated 24/7 channels

Plus 150,000+ movies and 35,000+ TV series on demand (VOD).

• UK: Sky Sports Main Event, Sky Sports Premier League, Sky Sports F1, BT Sport 1/2/3, TNT Sports, Eurosport 1/2
• USA: ESPN, ESPN2, Fox Sports 1/2, NBC Sports, NFL Network, NBA TV, MLB Network, NHL Network
• International: beIN Sports, DAZN, Canal+ Sport, Sport TV, SuperSport, Star Sports
• PPV Events: UFC, WWE, Boxing (included FREE with subscription)

Yes! We offer:

• 500+ 8K UHD channels including sports, movies, events
• 2,500+ 4K UHD channels with HDR10+ and Dolby Vision
• 60fps playback for smooth motion (perfect for sports)
• 8K VOD content: Thousands of movies and series in true 8K

• SD (480p): 5-10 Mbps
• HD (720p-1080p): 10-25 Mbps
• 4K UHD: 25-50 Mbps
• 8K UHD: 50-100 Mbps

Recommendations: Wired Ethernet, 5GHz WiFi, minimum 50 Mbps for 8K streaming.

1. Internet speed: Run a speed test, upgrade if needed
2. WiFi interference: Use Ethernet, move closer to router
3. ISP throttling: Use a VPN
4. Device limitations: Try lower quality (4K instead of 8K)
5. Clear app cache and restart device
6. Try a different server (contact support)

Reseller packages:

• Starter: $199 (100 credits, 70% commission)
• Professional: $499 (300 credits, 75% commission)
• Enterprise: $999 (1000 credits, 80% commission)

Contact us via WhatsApp to purchase. Receive dedicated panel within 5 minutes.

We accept:

• Credit/Debit Cards (Visa, Mastercard, Amex)
• PayPal
• Cryptocurrency (Bitcoin, Ethereum, USDT)
• Bank Transfer (SEPA, Wise, Revolut)

Check your expiry date in:

• Welcome email
• Contact support via WhatsApp
• Some IPTV players show expiry in account info